Details that help
For a system that will not turn on, the most useful details are what happens at the thermostat, whether the indoor blower runs, and whether the outdoor unit makes any sound.
Also include whether a breaker tripped, whether there was recent electrical work, and whether the issue started suddenly or after a previous repair.
- Thermostat display on or blank
- Indoor fan running or silent
- Outdoor unit clicking, humming, spinning, or silent